Manhattan Home Design, a furniture company specializing in mid-century modern-day and contemporary pieces, positions itself as a service provider of " inexpensive deluxe." The company uses a curated collection of furnishings, consisting of iconic reproductions and initial designs, aiming to bring high-grade, fashionable items to a vast audience.
Brand Philosophy and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to provide useful and elegant furnishings that shapes the way individuals live. Polak, a former business lawyer that obtained Manhattan Home Design in May 2024, brings a focus on customer-centric service and quality. The company's brochure includes preferred things like the Mario Bellini Sofa and the Ducaroy Couch, typically made with premium products such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough consider Manhattan Home Design Reviews from both the business's website and independent evaluation platforms exposes a combined image. The Sitejabber internet site gives a especially telling viewpoint, with an overall ranking of 2.6 out of 5 celebrities, recommending a pattern of consumer discontentment.
Positive Comments:
Lots of clients praise the visual and quality of the furnishings, noting that pieces frequently go beyond expectations in terms of product and workmanship.
Some evaluations from the company's website emphasize items as "statement-making" and " precisely what I needed to pull the room together."
Older reviews from third-party websites additionally state favorable experiences with product top quality and timely delivery.
Adverse Comments:
More current reviews on independent sites like Sitejabber and Houzz repaint a much less positive image, with constant problems about solution, worth, and deceitful marketing.
Typical issues highlighted on Sitejabber and various other systems include:
Poor customer service: Customers report ManhattanHomeDesign Reviews a absence of communication and difficulty resolving issues.
Deceptive methods: There are discusses of items being listed as "in supply" when they are not, as well as a " trickery" approach with furniture quality and sales.
Delivering and shipment issues: Lengthy hold-ups, unsatisfied orders, and harmed items upon arrival are regularly mentioned.
Difficulty with returns and refunds: Customers have actually reported substantial challenges in obtaining refunds or replacements for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history is in the company and legal globe, and she acquired the company with the objective of enhancing the on the internet furnishings buying experience. She is also a factor to the business's blog site, where she covers interior design fads and pointers. Her leadership is concentrated on curating ageless, high-grade items and transforming the company's credibility through a more customer-centric technique.